The UK’s No. 1 Homewares retailer with over 300,000 products online. Checking products are displayed in the best possible light online. Assist in the content gathering process through store visits, organising samples and liaising with the buying and merchandising teams. Adding relevant product attributes in Excel spec sheets by utilising extracts for Wordstores and Kiddicare products. Checking products and making amendments in SAP/PIM. Working with digital marketing to ensure the changes we make to product titles and descriptions are processed correctly and have a positive impact on SEO. Flagging issues with suppliers and buyers to request missing information, confirm suspected incorrect information and request imagery. Checking imagery for the website and requesting new imagery and amendments from Image Editors. Resolving incorrect product or pricing issues and checking stock in stores using iforce. Completing web feedback on Bazaar Voice and yammer queries obtained from SAP. Reviewing web feedback reports to identify and solve customer issues. Managing workload using Trello to ensure that we meet launch deadlines and hit our sales targets. Attending departmental meetings to keep myself up to date with the latest communication.